Delivery and Shipping
- If you require delivery outside the UK please contact us at firstname.lastname@example.org
- Our delivery times do not include the time that your parcel is in transit with Royal Mail.
- All dispatch times quoted are approximate and are stated in working days excluding Bank Holidays and Weekends.
- In general we aim to try and dispatch all items within 7–14 working days (although during busy periods please allow up to 21 working days)
- We cannot be held responsible for orders that are received after this time all dispatch times are an estimate.
- Products that have not been personalised are still within these lead times as all items are made to order in our workshop.
- Please note delivery times are from when you receive confirmation from us that we are processing your order in the workshop.
- Buttons n Bows will not be held responsible for parcels that are not received due to customer not being home when delivered. Postage to cover re dispatching will be charged to the customer.
Very occasionally, unavoidable factors can delay a parcel (for example, bad weather or postal strikes) Buttons n Bows cannot be held responsible for late orders in these circumstances.
Delivery & Promotions
If you take advantage of a promotional code, the reduction is applied only to the price of the product and not the delivery cost.